Skip to content

Multi-State ABA Operations Specialist | I help overwhelmed practice owners build systems that work for neurodivergent families, support trauma-informed care, and reduce admin burden with AI—so you can focus on what matters: delivering great care.

From Chaos Consulting specializes in helping ABA therapy practices and small healthcare startups transition from operational chaos to sustainable, scalable growth. With a focus on service-based businesses in their crucial first two years, I build the systems and infrastructure that empower founders to lead and expand their company—without getting lost in the daily fires.

Operational systems for ABA therapy practices and healthcare startups

Trusted by Innovative ABA Therapy Practices and Healthcare Startups

BUILT ON REAL EXPERIENCE

Multi-State ABA Operations Specialist

Multi-state compliance expertise: Built systems across 8 states. Now helping practices nationwide scale without the chaos. Prior experience in Hawaii, Virginia, North Carolina, Indiana, Wyoming, Arizona, Nebraska and Iowa.

Clinical + Operations

Former RBT who built Director-level systems: I've lived both sides of ABA—now I help practices build operations that actually work.

Startup to Scale

Launched operational infrastructure for growing ABA practice from month 1.

Bilingual Support

Serve English and Spanish-speaking practices.

Automation & Integration

Connect systems and leverage AI to reduce administrative burden.

Trauma-Informed & Neurodivergent-Affirming

AUDHD consultant building inclusive, sensory-aware environments.

From Chaos Consulting specializes in building the solid operational foundation your ABA therapy practice or healthcare startup needs to thrive. Discover how my tailored systems help you shift from daily overwhelm to sustainable growth.

Our Scalable Solutions for Growing Healthcare Practices

Client Intake & Onboarding Systems

Losing half your families between inquiry and assessment? Your intake system has leaks. I'll build a reliable process from first contact to first session—reducing drop-off, shortening wait times, and making families feel taken care of instead of forgotten.

Hiring Processes & Team Onboarding

Can't find RBTs who actually show up? I'll help you build a hiring pipeline that attracts qualified candidates and an onboarding process that sets them up to succeed—reducing turnover and improving service consistency.

Service Delivery Workflows That Scale

What worked with 3 clients doesn't work with 30. I'll help you standardize service delivery without losing the personalized care that makes you special—so quality stays high even as you grow.

AI Integration & Workflow Optimization

You're spending hours on documentation, communication, scheduling coordination, and data analysis that AI could handle in minutes. I'll help you thoughtfully integrate AI tools into your workflows—not to replace your clinical judgment, but to free up time for what actually requires human expertise.

Who This Is For

✓ ABA practices in your first 3 years feeling overwhelmed by growth
✓ Founders with great clinical skills but operations are drowning you
✓ Practices losing families between inquiry and first session
✓ Teams struggling with RBT hiring and retention
✓ Practices ready to expand to another state
✓ Founders who need operational expertise but can't afford full-time Director
✓ Practices serving neurodivergent clients who want affirming environments

Not a fit?
I focus on operations only (no clinical/BCBA supervision), 
I build systems you'll run (not do the work for you), and I work with 
practices ready to invest in operational infrastructure.

Schedule Discovery Call to See if I can help you and your team

Operational Foundation

Get your basics dialed in: Perfect for solo founders or small teams in their first year of growth. Ideal if you’re feeling buried in daily operations and need to get out of fire-fighting mode.

$2,497one-time

You’ll Get:

  • Complete operational assessment
  • 90-day prioritized roadmap
  • Foundational service delivery processes
  • ONE core system of your choice: Client intake & onboarding, Hiring & team onboarding or Service delivery workflows.
  • Templates & process documentation
  • Staff training & implementation
  • 30 days of implementation support

AI & Automation Package

Reduce admin burden with smart technology.

$3,497one-time

You'll Get:

  • Tech stack audit & AI readiness assessment
  • Implementation of 3-5 automated workflows
  • AI tool setup & training
  • Custom prompt libraries for your team
  • Data privacy & compliance review
  • 60 days of optimization support

Neurodivergent-Friendly Setup

Create spaces that work WITH neurodivergence.

$3,997one-time

Includes:

  • Full sensory environment audit (by AuDHD consultant)
  • Specific space design recommendations
  • Operational adjustments for executive function
  • Visual systems & environmental cues
  • Parent intake redesign for neurodivergent parents
  • Staff training on neurodivergent-affirming practices
  • 60 days of implementation support

Additional Services Available:

Ala Carte ServicesTimeline Varies

Includes:

  • Trauma-Informed Operations: $4,497
  • Multi-State Expansion: $4,997 per state
  • Hiring Nightmare: $3,497
  • Fractional Director of Operations: $2,997-$5,997/month

Trauma-Informed Operations

Build safety, choice, and empowerment into your systems.

$4,497one-time

Includes:

  • Operational audit through trauma-informed lens
  • Hiring & interview process redesign
  • Communication protocol development
  • Conflict resolution & de-escalation procedures
  • Staff support & burnout prevention systems
  • Family-facing materials review
  • 90 days of implementation support

Fractional Director of Operations

Ongoing operational leadership without full-time cost. Perfect for practices that need consistent operational guidance as they navigate growth.

$2,997 - $5,997/month

Includes:

  • Weekly or bi-weekly strategy calls (your choice)
  • Unlimited email & Slack support
  • Ongoing system optimization & refinement
  • Problem-solving for emerging challenges
  • Staff training & support as needed
  • Priority response time (within 4 hours)
  • Quarterly strategic planning sessions

"HIRING IS A NIGHTMARE"

Build a recruiting & retention system that works.

$3,497one-time

What You Get:

  • Hiring process audit & redesign
  • Job posting templates & sourcing strategy
  • Interview process & evaluation rubrics
  • Offer letter & onboarding documentation
  • New hire 30/60/90-day framework
  • Retention strategy (weekend bonuses, recognition, etc.)
  • Applicant tracking setup
  • 90 days of hiring support
Operational systems consulting for ABA therapy and healthcare startups

About Rebecca: Why I Get It From All Angles

I'm Rebecca, and I understand your practice from multiple perspectives that matter:

The Clinical Side: I started as an RBT working directly with autistic kids and families. I know what operational failures look like when you're the person trying to deliver services.

The Operations Side: As Director of Operations, I built complete infrastructure from scratch—hiring systems, intake processes, multi-state compliance, AI workflows, and communication systems. I've worked across 8 states (Hawaii, Virginia, North Carolina, Indiana, Wyoming, Arizona, Nebraska, Iowa).

The Neurodivergent Side: As an AuDHD person, I don't guess what makes spaces overwhelming—I know. I've experienced the sensory overload of poorly designed environments and executive function barriers of unclear processes firsthand.

The Trauma-Informed Side: My training in trauma-informed approaches means I design operations that prioritize safety, predictability, and autonomy—not just for clients, but for staff too.

The Tech Side: I implement AI integration and automation that actually works. I build systems that talk to each other and use AI to reduce administrative burden.

The Language Side: I'm bilingual (English/Spanish) and can support practices serving diverse communities.

Now I help ABA practices build operational foundations that are:
- Efficient without being robotic
- Neurodivergent-friendly by design
- Automated without losing human connection
- Scalable without losing what makes you unique

Let's build operations that actually work—for everyone.

About From Chaos Consulting

Mission Statement

I help overwhelmed ABA practice owners stop drowning in operations so they can focus on what matters: delivering great care and building something sustainable. I bring senior-level operational expertise to practices that need it but can't justify a full-time hire—because fixing broken systems shouldn't require burning out or going broke.

Core Values
1. Operational Excellence Through Simplicity
2. Transparent, Warm Communication
3. Field-Informed Strategy
4. Sustainable Growth Over Quick Fixes
5. Execution Velocity
6. Universal Design & Accessibility

Ready to Move From Chaos to Clarity?

Let's talk about your operations—no pressure, no sales pitch.

In a free 30-minute discovery call, we'll:
✓ Understand what's causing your biggest operational pain
✓ Identify your highest-priority improvement area  
✓ Discuss whether we're a good fit to work together
✓ Give you clarity on next steps—even if we don't work together

Prefer to email first?
rebecca@fromchaos.co

Based in: Greensboro, North Carolina
Serving: ABA practices and small service based businesses nationwide
Languages: English & Spanish

Frequently asked questions

Q: How is fractional different from full-time?

You get Director-level operational expertise without the $80-120K salary. I work with multiple practices, so you only pay for the time you need—whether that's a one-time project or ongoing monthly support.

Q: What states do you have experience in?

I've worked extensively in Hawaii, Virginia, North Carolina, Indiana, Iowa, Wyoming, and Arizona. I can support practices in any state—multi-state experience means I know how to navigate different regulatory environments.

Q: Do you provide clinical supervision?

No. I focus exclusively on operations—hiring, intake, systems, compliance, scaling. For clinical/BCBA supervision, I can refer you to trusted colleagues.

Q: What's AuDHD and why does it matter?

AuDHD means autistic + ADHD. It matters because I can identify operational and environmental barriers that neurotypical consultants miss—sensory issues, executive function challenges, communication needs. This is lived experience combined with operational expertise.

Q: Will AI replace the human element?

No. AI should never replace clinical judgment or authentic connection. I help you identify what AI can handle (documentation, scheduling, data analysis) so your team has MORE time for irreplaceable human work.

Q: Can we work in Spanish?

Absolutely. I'm bilingual and can work with Spanish-speaking practice owners and teams.

Q: How long does a typical project take?

One-time projects: 4-8 weeks. Fractional partnerships: Ongoing (minimum 3 months). We'll discuss timeline during your free discovery call.

Q: What if I'm not sure what I need?

That's exactly what the free discovery call is for. We'll discuss your challenges and I'll recommend the right starting point—even if we don't work together.